EGR, an Australian headquartered company, pioneered manufacturing Back Light Unit (BLU) sheets in Australia for use in Liquid Crystal Display (LCD) monitors, meeting stringent standards within one week.
Due to its international standing and high-quality product, the company secured a strong foothold in the Asian market, facilitating exports to Japan, Korea, Taiwan and China.
The Extrusion Division of the firm tripled its production of LCD panels for Asian clients in five years.
Specialized customer service and attention to detail played a significant role in this success story.
Johann Städtler said: "We do not doubt that our high-quality product and a worldwide reputation for excellent customer service helped win us sales in Asia and many other parts of the world. Given the right approach to quality and excellent communication with customers, there are opportunities for other Australian and Asian international manufacturers to grow their global footprint".